November 29 - December 24, 2021

Send your very own personalised letter to father Christmas with Santa's Mail Machine at Commercial Bay! Write a letter to Santa at one of the writing stations and watch as it shoots off through the three story Mail Machine and off to the North Pole. Your Christmas wish might even come true! Mailboxes open daily from 10am - 8pm.

This incredible contraption features 140 feet of LED tubing, turning cogs, steam and interactive mailboxes.

Commercial Bay will also be doing late nights until 9pm, from 16 Dec – 23 Dec (with the exception of Sunday 19). Don't miss special activations, entertainment and giveaways on the 16th, 17th and 23rd.

Win your wishlist

Whether you want new shoes from Solect or dinner for six at Ahi, write your letter to Santa and post it at one of the Magic Mailboxes on Level 1 to be in to win. Winning wish lists will be chosen weekly so make sure to come in throughout December. Special tip: for a better chance of winning, choose something from one of Commercial Bay's fantastic retailers! 

When Commercial Bay was being built
And the diggers were digging in the silt

An odd contraption was revealed
In a chamber where it was sealed

This strange machine, who hid it there?
The old Post Office across the Square?
Hard to say, we wish we knew
And what exactly did this thing do?

Expert technicians from around the land
Installed the upgrades they had planned
With computer chips and new hard drive
The old device it came alive!

Now it’s working again, never run better
It’s the very best way to send Santa a letter
We’d found a Magic Mail Machine down that hole
With a direct connection to North Pole

Santa’s so pleased to be reconnected
He’s been missing your letters as we suspected
So mail your message to Santa, post it today
From where Christmas begins – Commercial Bay

Get two hours of complimentary valet parking at Downtown Car Park when you spend $50 or more at Commercial Bay. Find out more

Come into the city centre on public transport for as little as $2 each way. Find out more.

Last updated: 22 November 2020